FAQs
Find answers to the most common questions about
orders, shipping, returns, and customer support.
Frequently asked questions
What is your return policy?
Returns are accepted within 7 days of receiving your order, provided the item is unused, unworn, and returned in its original condition.
Items must be returned with all original packaging, tags, and accessories.
Return shipping costs are the responsibility of the customer unless the item is defective, damaged, or incorrect.
Are any purchases final sale?
Yes. Certain items are considered final sale and cannot be returned, including:
- Sale items
- Gift cards
- Custom or personalized products
Any applicable restrictions will be clearly stated before purchase.
When will I receive my order?
Orders are typically processed within 1–3 business days.
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Delivery times vary depending on your location and the selected shipping method.
How much does shipping cost?
Shipping costs vary depending on your destination and the shipping method selected.
All shipping charges are calculated automatically at checkout before your purchase is completed.
Do you ship internationally?
Yes. We offer international shipping to selected countries.
Shipping rates and estimated delivery times are calculated automatically at checkout based on your destination.
How can I contact customer support?
If you have any questions or need assistance, please contact us at:
We aim to respond to all inquiries within 1–2 business days.